{"id":177,"date":"2015-07-03T11:34:30","date_gmt":"2015-07-03T18:34:30","guid":{"rendered":"http:\/\/www.numberbarn.com\/blog\/?p=177"},"modified":"2026-02-05T04:34:19","modified_gmt":"2026-02-05T12:34:19","slug":"why-we-dont-have-phone-support","status":"publish","type":"post","link":"https:\/\/www.numberbarn.com\/blog\/why-we-dont-have-phone-support\/","title":{"rendered":"Why We Don’t Have Phone Support"},"content":{"rendered":"

At NumberBarn offering amazing customer support is a top priority. But why do we limit our support to online communication? The bottom line is that phone support costs a lot of money. Many similar services do offer phone support\u2014and their prices are at least double ours. Using inexpensive resources such as email and chat allows us to keep our overall pricing down while maintaining a reliable and innovative service. 95% of our customers never require support. We feel it doesn\u2019t make sense to raise our prices for the 5% who occasionally do.
\n
\nWe\u2019ve also found that this support method translates better for an online service like NumberBarn. Our team is able to easily access account details and system information so that they can troubleshoot effectively, and quickly answer your questions. We do understand for some, email is not the preferred way of receiving support, but we have not yet encountered an issue that we could not resolve with a customer via email.<\/p>\n

Providing great customer support is important. Unnecessary price hikes are not. Don\u2019t worry. We\u2019re here for you.<\/p>\n

Want to contact us<\/a>?<\/p>\n

\n

We\u2019re\u00a0NumberBarn<\/a>, we take phone numbers very seriously. But, we also like to have a little fun. To learn more about us, visit\u00a0NumberBarn.com<\/a>\u00a0and follow us on\u00a0Facebook<\/a>,\u00a0Instagram<\/a>\u00a0and\u00a0Twitter<\/a>.<\/strong><\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

At NumberBarn offering amazing customer support is a top priority. But why do we limit our support to online communication? The bottom line is that phone support costs a lot of money. Many similar services do offer phone support\u2014and their prices are at least double ours. Using inexpensive resources such as email and chat allows…<\/p>\n","protected":false},"author":3,"featured_media":224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-corral"],"yoast_head":"\nWhy We Don't Have Phone Support - NumberBarn Blog<\/title>\n<meta name=\"description\" content=\"Find out why NumberBarn doesn\u2019t have phone support, the reasons behind it, and how you can get help quickly through other channels.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.numberbarn.com\/blog\/why-we-dont-have-phone-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why We Don't Have Phone Support - 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