No toll free numbers on your cell phone

Your online peanut butter business is literally going nuts with the volume of recent orders. The success is definitely exciting but surprising!

Shipping out to customers across the country, you’re spread beyond the point of using your personal cell phone for your callers to reach out with questions.

You’re considering a toll free number, but you still want to answer calls on your cell phone.

So, how do you sandwich the two together?

First off, a toll free number is a phone number with one of these codes:

  • 800
  • 833
  • 844
  • 855
  • 866
  • 877
  • 888

As we know them, toll free numbers are most commonly used for businesses.

The benefit to a toll free number for a business is that callers can dial to the number free of charge (depending on the caller’s provider, of course), no matter their location, and are not charged any long distance fees. This is great for companies that have customers around the country and do not want to charge their callers.

With many online small businesses running completely on a cell phone, giving out your personal, local number isn’t the most beneficial option, especially if you have customers in other states.

Here’s what you need to know about getting a toll free number & having it ring on your cell phone

Get ready to jam out to this info!

You can’t port a toll free number to a cell phone

Yup, that’s right. Most major cell phone carriers cannot support a toll free number on your cell phone.

This means if you purchase a toll free number from NumberBarn, you cannot port it out to a cell phone provider.

Don’t take our word for it though, always ask your desired provider for confirmation.

Since this is true in about 99.9% of cases, we have a solution!

You can forward a toll free number to a cell phone

With the NumberBarn call forwarding plans, you can buy a toll free number with us and forward incoming calls to your cell phone.

This means:

  • Your customers would call your toll free number.
  • They would not see your personal cell phone number.
  • You would answer incoming calls on your cell phone.
  • They would not know you’re answering on your cell phone.

And yes, you can place outbound calls with your toll free number as the outgoing caller ID from your cell phone using our service.

To find your new toll free number and forward calls to your cell phone, check out this guide.

Gosh, all this talk about peanut butter reminds us of this jam:

We believe behind every telephone number there’s a beautiful idea, opportunity, or person. We strive to create those meaningful connections every day. To learn more about us, visit and follow us on FacebookInstagram and Twitter.

Avatar image of Jenny Dempsey
Written by

Jenny Dempsey

Jenny Dempsey is the Customer Experience Manager for NumberBarn