Six maple leaves changing colors from green to yellow to orange to red to brown in order from left to right laid on top of one another to indicate the changing of seasons

The Many Seasons of Telephone Numbers

As someone who has worked in customer support for a lot of years, one of my favorite questions to ask my peers in the industry is, “What are the seasons for your company?” In the context of a business, seasonality refers to those times that tend to be busier and require more staff to handle...

Continue reading