What does it mean to “authorize” my port?

Porting a number to NumberBarn is easy. And there are two things that we need you to do to make sure that your number transfer gets over to NumberBarn. Let Jenny & The Pig guide you through what to expect when it comes time to authorize your port request.

For the full scoop, watch the video or read the general information below:

Step 1: Review Your Order Details

The information you submit with your port request must match what is on file with your current provider. If it doesn’t match, it will be rejected and your number will not port to NumberBarn. [insert frowny face here]. You can review your order details on the Numbers page in your account. Select Edit Order to make any adjustments. If you’re not sure what is on file in your account, contact your current service provider.

Step 2: Authorize Your Phone Number

We need you to prove to us that you own the number. Yeah, sounds like we don’t trust you but come on now, it’s just a part of the process. You have 3 different ways to authorize your port:


  1. Receive a phone call to the number you are porting.
  2. Receive a text message to the number you are porting.
  3. Send over a signed LOA and COB (more on these below).

No, we cannot change the number to which the authorization call or text arrives. We can only send the authorization code to the number you are porting to us.

You will receive an authorization code to your number. You’ll enter the code into the text box in your account. This will submit your port request to your provider for review.

Can’t receive a phone call or text message on the number you are porting? No worries!

You can submit a Letter of Authorization (LOA) and a recent copy of bill (COB), dated within the last 30 business days, instead. Click Get LOA Instructions from within your account to download the form.

Review, then autograph the LOA and send it back to us with your COB via email to our customer support.

We’ll review your paperwork and if we need more info, we’ll let you know. Otherwise, we’ll submit your request.

The porting requests take about 3-7 business days (sometimes more, sometimes less) from the point in which they have been authorized.

We’ll notify you every step of the way by messages to the email address on file in your account.

We’re NumberBarn, we take phone numbers very seriously. But, we also like to have a little fun. To learn more about us, visit NumberBarn.com and follow us on FacebookInstagram and Twitter.

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Written by

Jenny Dempsey

Jenny Dempsey is the Customer Experience Manager for NumberBarn