Oops! You purchased the wrong number. Here’s what to do next

Your new e-commerce site is almost live!

You just need a vanity customer support phone number to publish on your website.

You search for something ending in CART.

However, you’re doing 10,000 things at one time and mistype the spelling…

You can see where this is leading, don’t you?

(760) 585-FART is the number you ordered – congrats, the order confirmation says as it arrives to your email.


You’re not sure what to do now – this is NOT the number you want.

You reach out to the NumberBarn spectacular customer support team via email.

Because you reached out within the first 48 hours of placing your order, they can do a quick swapperoo and cancel your fart-tastic order.

Then, they’ll issue the amount you paid as a credit on your account.

Your proper number, ending in CART, is instead added.

No shaming, no jokes…ok well maybe some jokes, but we’re laughing WITH you, we swear.

That’s the good thing – if you place a new number order and change your mind within 48 hours, for numbers priced less than $100, we can typically clear this up for you, no problem.

If it’s after 48 hours, your number is more than $100 and you’re just now catching the mistake, still reach out and let us know. We’ll see what we can do to help.

We believe behind every telephone number there’s a beautiful idea, opportunity, or person. We strive to create those meaningful connections every day. To learn more about us, visit NumberBarn.com and follow us on FacebookInstagram and Twitter.

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Written by

Jenny Dempsey

Jenny Dempsey is the Customer Experience Manager for NumberBarn