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Are Bad Reviews Really Bad? Practical Advice on Managing and Responding to Customer Reviews

When you make an online purchase or look for a a vendor, product or service, you likely first go somewhere to read online reviews. Any time I’m shopping on Amazon for a new product I often sample both the 5-star and 1-star reviews. I guess I’m a sucker for the extremely positive and extremely negative, […]

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Jeremy Watkin
Jeremy Watkin  ·  August 19, 2026  ·  10 min read
All Ask the Pig By The Numbers Community Corral Customer Service Featured Customers General
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Ask the Pig

How To Get a 1-800 Number (And Do They Matter?)

Toll-free vanity numbers: they’re on billboards, web banners, commercials — you name it. But how exactly do you get your own toll-free number or toll-free vanity number, like one of those 1-800 numbers you see everywhere? Is there a difference between an 800 number and other vanity numbers? And do they actually make any real […]

Alan Lopez
Alan Lopez
Dec 19, 2024
⏱ 11 min read
General

Study: Does a 1-800 Vanity Number Help Your Business?

In the age of cell phones and messaging apps, do Vanity Numbers — that is, custom 1 – 800 numbers and local numbers that spell out memorable words — actually make any sort of difference?  We wanted to find out for ourselves if 1-800 (toll-free) and custom numbers had any impact on people’s memories and […]

Joel Arnold
Joel Arnold
Dec 16, 2024
⏱ 11 min read
Featured Customers

Give the Gift of Identity and Family With DNAngels This Holiday

“She was a needle in a haystack—an availing effort to know and find her. A selfless woman I would only know in my mind, or so I thought, all in thanks to the DNAngels,” shares a DNAngels client in her stirring story of navigating lifelong questions and her journey to finding her birth mother. It’s […]

Melana Preston
Melana Preston
Dec 13, 2024
⏱ 12 min read
General

Data Reveals Where Robocalls Are Most Common

2024 Study: Here Are The States and Cities Robocalls Targeted The Most Last year, robocall scams and fraud led to a staggering $851 million in financial losses, according to the Federal Trade Commission (FTC). Since the pandemic, annual financial losses from robocall scams have nearly doubled, from $423 million in 2020 to $851 million in […]

Joel Arnold
Joel Arnold
Dec 11, 2024
⏱ 8 min read
Community Corral

Santa’s Crew Spreads Holiday Cheer on the Reindeer Hotline

Call the Reindeer Hotline at (803) MR-CLAUS to Find Out When Santa Claus Is Coming to Your Area… Code The most wonderful time of the year is here! And this year, we at NumberBarn are spreading the cheer along with Santa and his nine reindeer with Santa’s Reindeer Hotline! Are you, your friends and family […]

Melana Preston
Melana Preston
Dec 6, 2024
⏱ 6 min read
Ask the Pig

Recovering An Old Phone Number

“I’ve had the same phone number for years. I recently switched providers and didn’t know that I could keep my previous phone number, is it possible to get that number back?”  Many people don’t realize that they are the legal owners of their active phone numbers. So when you change providers, you get to decide […]

Jeremy Watkin
Jeremy Watkin
Nov 11, 2024
⏱ 11 min read
Featured Customers

Step Up Your Sleuthing With Riddle Routes Trivia Hunts

“Tired of planning? No need to hide. 🙈 Just let the game be your guide! 📲Simply gather your team of 2-4, 🧑‍🤝‍ 🧑Venture into town to explore!” Introducing Riddle Routes, “gamified towntours for curious crews,” where local flavor, history and some friendly competition guide the adventure. We were elated to discover that NumberBarn customer, Riddle […]

Melana Preston
Melana Preston
Sep 25, 2024
⏱ 12 min read
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Our Writers

Authors at NumberBarn

Real people who know phone numbers, telecom trends, business tips and more, inside and out.

Melana Preston

Melana Preston

Melana Preston is a Sr. Copywriter for NumberBarn and ClearHello. With her extensive background in marketing and humanitarian work, she loves working for “a company that truly values people and meaningful connections.” When she’s not pun-tificating clever copy or dad jokes, you can find her lost behind her camera lens capturing a mountain or sunset.

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Jeremy Watkin

Jeremy Watkin

Jeremy Watkin is Director of Customer Support and Experience at NumberBarn. Not only does he love serving customers, but he's a prolific writer and speaker on the topic and has been recognized numerous times for his thought leadership. Be sure to connect with him on Twitter. His handle is @jtwatkin.

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Jenny Dempsey

Jenny Dempsey

Jenny Dempsey was Social Media & Customer Experience Manager from 2017-2020, bringing her extensive telecom industry knowledge to help build NumberBarn’s content-base while cultivating a positive & happy customer experience.

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Joel Arnold

Joel Arnold

Joel Arnold is a Digital Marketer with diverse experience and industry expertise in telecommunications, real estate, travel, health & wellness, and content creation. When he’s not at home watching Survivor, you can catch him and his wife reading at a coffee shop or taking their family to the park.

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Alan Lopez

Alan Lopez

Alan is a lifestyle blogger, marketing manager, and art director who has been covering electronics and media culture for so long, he remembers being disconnected from the internet whenever somebody would pick up the phone.

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Will Fulton

Will Fulton

Will Fulton is a writer and editor who's covered technology, games, and theater for publications like Popular Science, Uber, Polygon, Lifewire, Digital Trends, and more. He's now mostly focused on helping his houseplants thrive and raising his chihuahua mix Charlie to be an upstanding citizen.

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Mariana Camacho

Mariana Camacho

Mariana Camacho is a content strategist and communications specialist focused on brand storytelling, marketing, and creative writing. She works with international brands and founders across lifestyle, hospitality, technology, and social impact, helping them shape narratives that connect and genuinely impact the people they’re meant to serve.

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Ella Delancey Jones

Ella Delancey Jones

Ella Delancey Jones is an award-nominated journalist and copywriter who began her career in tech and consumer PR in London before launching her own content business in 2018. Her writing has appeared in publications including Cosmopolitan, POPSUGAR, Insider, The Independent, and Grazia, and she has been featured on Sky News and BBC. Ella is known for producing clear, thoughtful, and reliable content across journalism and brand storytelling.

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Collin Czarnecki

Collin Czarnecki

Collin Czarnecki is a researcher specializing in consumer behavior, public records analysis, and survey-based studies. He spent nearly a decade as a journalist and editor, publishing more than 2,500 articles for newspapers and digital news outlets across the Gannett network and Patch.com.

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