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Featured

Are Bad Reviews Really Bad? Practical Advice on Managing and Responding to Customer Reviews

When you make an online purchase or look for a a vendor, product or service, you likely first go somewhere to read online reviews. Any time I’m shopping on Amazon for a new product I often sample both the 5-star and 1-star reviews. I guess I’m a sucker for the extremely positive and extremely negative, […]

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Jeremy Watkin
Jeremy Watkin  ·  August 19, 2026  ·  10 min read
All Ask the Pig By The Numbers Community Corral Customer Service Featured Customers General
Latest Articles
Ask the Pig

Don’t Forget to Pack Your Phone Number

There’s nothing worse than heading out on that big adventure or trip of a lifetime and discovering that you forgot to pack underwear, a tube of toothpaste, or something else. I’m pretty sure you weren’t planning to interrupt your full itinerary to find a store to purchase that essential item. Ugh! Few things are more […]

Jeremy Watkin
Jeremy Watkin
Sep 29, 2023
⏱ 6 min read
Community Corral

Yeehaw! We’ve Reached 1 Million Active Numbers!

And we couldn’t have done it without YOU!  It’s No Tall Tale Once upon a time, three friends got fed up with working for companies driven solely by profit margins and padded pocketbooks (you could call them the Big Bad Wolf.) In a stroke of defiance, they banded together, corralling their collective experience and resources […]

Melana Preston
Melana Preston
Aug 16, 2023
⏱ 2 min read
Featured Customers

Painting a Story with Kris Friesen, Canadian Artist and Muralist

I sat in the hot tub at the fitness center facility of my hotel in Vancouver, B.C. a few months back, mesmerized by an extravagant, detailed and whimsical double-story mural decorating the expansive wall of the pool area. My eyes drifted to the signature at the bottom right corner and I instantly jumped out of […]

Melana Preston
Melana Preston
Jul 28, 2023
⏱ 11 min read
Featured Customers

Connecting San Francisco with Nature in the City

April showers bring May flowers! And butterflies too, like the Western Tiger Swallowtail and Green Hairstreak Butterfly! And endangered ecosystems blooming and thriving in the middle of Northern California’s densely-populated San Francisco Bay area! As you can tell, we’re a little excited to share the life-giving work of our customer, Nature in the City, restoring […]

Melana Preston
Melana Preston
Jun 5, 2023
⏱ 10 min read
Customer Service

Is Your Feedback Getting Flushed Down the Drain?

“Were you satisfied with the support you received? Please complete this short survey to help us improve our customer service.” The fact is that we’re all inundated with survey requests just like this one from every company we do business with. (And NumberBarn is no exception. We too ask our customers to rate their experience […]

Jeremy Watkin
Jeremy Watkin
May 4, 2023
⏱ 5 min read
Featured Customers

Keepin’ it Reel with “Let’s Talk Hookup”

When we learned that popular fishing radio talk show “Let’s Talk Hookup” uses NumberBarn to let their callers text in their questions, we bit. President and Co-Host Pete Gray shares more of the “Let’s Talk Hookup” story. “From fly fishing for trophy rainbow trout to saltwater fishing for 400-pound tuna,” the “Let’s Talk HookUp” show […]

Melana Preston
Melana Preston
Apr 18, 2023
⏱ 5 min read
General

The Most Popular Area Codes of 2022

It’s the moment you’ve been waiting for! When we posted the Top Area Codes of 2021, it became one of our most viewed articles in the history of NumberBarn. We took note, and catapulted into another deep dive into the Area Code trends of last year. So with no further ado, we’re divulging the Most […]

Joel Arnold
Joel Arnold
Mar 23, 2023
⏱ 17 min read
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Our Writers

Authors at NumberBarn

Real people who know phone numbers, telecom trends, business tips and more, inside and out.

Melana Preston

Melana Preston

Melana Preston is a Sr. Copywriter for NumberBarn and ClearHello. With her extensive background in marketing and humanitarian work, she loves working for “a company that truly values people and meaningful connections.” When she’s not pun-tificating clever copy or dad jokes, you can find her lost behind her camera lens capturing a mountain or sunset.

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Jeremy Watkin

Jeremy Watkin

Jeremy Watkin is Director of Customer Support and Experience at NumberBarn. Not only does he love serving customers, but he's a prolific writer and speaker on the topic and has been recognized numerous times for his thought leadership. Be sure to connect with him on Twitter. His handle is @jtwatkin.

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Jenny Dempsey

Jenny Dempsey

Jenny Dempsey was Social Media & Customer Experience Manager from 2017-2020, bringing her extensive telecom industry knowledge to help build NumberBarn’s content-base while cultivating a positive & happy customer experience.

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Joel Arnold

Joel Arnold

Joel Arnold is a Digital Marketer with diverse experience and industry expertise in telecommunications, real estate, travel, health & wellness, and content creation. When he’s not at home watching Survivor, you can catch him and his wife reading at a coffee shop or taking their family to the park.

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Alan Lopez

Alan Lopez

Alan is a lifestyle blogger, marketing manager, and art director who has been covering electronics and media culture for so long, he remembers being disconnected from the internet whenever somebody would pick up the phone.

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Will Fulton

Will Fulton

Will Fulton is a writer and editor who's covered technology, games, and theater for publications like Popular Science, Uber, Polygon, Lifewire, Digital Trends, and more. He's now mostly focused on helping his houseplants thrive and raising his chihuahua mix Charlie to be an upstanding citizen.

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Mariana Camacho

Mariana Camacho

Mariana Camacho is a content strategist and communications specialist focused on brand storytelling, marketing, and creative writing. She works with international brands and founders across lifestyle, hospitality, technology, and social impact, helping them shape narratives that connect and genuinely impact the people they’re meant to serve.

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Ella Delancey Jones

Ella Delancey Jones

Ella Delancey Jones is an award-nominated journalist and copywriter who began her career in tech and consumer PR in London before launching her own content business in 2018. Her writing has appeared in publications including Cosmopolitan, POPSUGAR, Insider, The Independent, and Grazia, and she has been featured on Sky News and BBC. Ella is known for producing clear, thoughtful, and reliable content across journalism and brand storytelling.

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Collin Czarnecki

Collin Czarnecki

Collin Czarnecki is a researcher specializing in consumer behavior, public records analysis, and survey-based studies. He spent nearly a decade as a journalist and editor, publishing more than 2,500 articles for newspapers and digital news outlets across the Gannett network and Patch.com.

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