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Are Bad Reviews Really Bad? Practical Advice on Managing and Responding to Customer Reviews

When you make an online purchase or look for a a vendor, product or service, you likely first go somewhere to read online reviews. Any time I’m shopping on Amazon for a new product I often sample both the 5-star and 1-star reviews. I guess I’m a sucker for the extremely positive and extremely negative, […]

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Jeremy Watkin
Jeremy Watkin  ·  August 19, 2026  ·  10 min read
All Ask the Pig By The Numbers Community Corral Customer Service Featured Customers General
Latest Articles
Ask the Pig

How To Find the Perfect Phone Number (If It Even Exists)

Here’s a sobering truth: There’s a possibility the perfect phone number you’ve always wanted, whether for personal or business use, isn’t available. Perhaps it will never be available. Or, that number straight-up doesn’t exist. Well, what then? Do you give up and resort to whatever phone number is given to you? No. You have other […]

Joel Arnold
Joel Arnold
Aug 16, 2024
⏱ 14 min read
Ask the Pig

How to Gift a Phone Number

One of my kids recently had a “coming of age” birthday, and with it, my wife and I felt it was time that he had a phone. You know – so we could more easily communicate with him, track his whereabouts and enable him to spend his time at school not paying attention to his […]

Jeremy Watkin
Jeremy Watkin
Jun 18, 2024
⏱ 7 min read
Featured Customers

Gentle Giants Draft Horse Rescue Saves Lives and Steals Hearts

“Do I hear fifty dollars? Fifty, do I hear fifty dollars for the quarter horse? I hear sixty, now 70, 80, the competition’s getting tough here folks. Sold for $200, in a close contest between the gentleman in the black hat and the woman on the right.”  Based in the rolling hills of rural Mount […]

Melana Preston
Melana Preston
Apr 23, 2024
⏱ 12 min read
Ask the Pig

The 20 Most Popular Area Codes of 2023

We’re well into 2024 and inquiring minds want to know…what’s the story on last year’s top area codes? We’ve heard you and we’ve compiled our data to explore what city ranks where in our third annual study featuring the most popular area codes of 2023! In classic NumberBarn style, we aren’t just going to list […]

Joel Arnold
Joel Arnold
Mar 12, 2024
⏱ 29 min read
Community Corral

Welcome to the New Community Corral!

We have a longstanding tradition at NumberBarn of coming together in our office once a week to meet, discuss company happenings, celebrate our wins and share a meal together. We call this meeting, Community Corral. My description is a bit oversimplified. You can learn more about the format of our weekly meetings in this series […]

Jeremy Watkin
Jeremy Watkin
Jan 31, 2024
⏱ 5 min read
Featured Customers

Help Actress Jen Lilley Give 25k Toys To Kids In Foster Care This Christmas!

It was the now infamous year, 2020, and the Centers for Disease Control had just announced that “Thanksgiving was canceled.” Actress and singer Jen Lilley and her best friend sarcastically remarked to each other, “What, is Christmas canceled too?” In jest, they purchased a domain, “christmasisnotcancelled.com” only to watch in dismay as just a few […]

Melana Preston
Melana Preston
Dec 6, 2023
⏱ 9 min read
General

Energize Your Workday And Reboot Your Motivation

Fighting the motivational blues? Try these ten easy hacks to reconnect with your purpose and get your workday in gear! 1. Cultivate Curiosity Ask yourself what you’re most curious about. If you had all the time and resources in the world, what would you do? What would you learn? Where would you go? Let your […]

Melana Preston
Melana Preston
Oct 9, 2023
⏱ 7 min read
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Our Writers

Authors at NumberBarn

Real people who know phone numbers, telecom trends, business tips and more, inside and out.

Melana Preston

Melana Preston

Melana Preston is a Sr. Copywriter for NumberBarn and ClearHello. With her extensive background in marketing and humanitarian work, she loves working for “a company that truly values people and meaningful connections.” When she’s not pun-tificating clever copy or dad jokes, you can find her lost behind her camera lens capturing a mountain or sunset.

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Jeremy Watkin

Jeremy Watkin

Jeremy Watkin is Director of Customer Support and Experience at NumberBarn. Not only does he love serving customers, but he's a prolific writer and speaker on the topic and has been recognized numerous times for his thought leadership. Be sure to connect with him on Twitter. His handle is @jtwatkin.

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Jenny Dempsey

Jenny Dempsey

Jenny Dempsey was Social Media & Customer Experience Manager from 2017-2020, bringing her extensive telecom industry knowledge to help build NumberBarn’s content-base while cultivating a positive & happy customer experience.

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Joel Arnold

Joel Arnold

Joel Arnold is a Digital Marketer with diverse experience and industry expertise in telecommunications, real estate, travel, health & wellness, and content creation. When he’s not at home watching Survivor, you can catch him and his wife reading at a coffee shop or taking their family to the park.

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Alan Lopez

Alan Lopez

Alan is a lifestyle blogger, marketing manager, and art director who has been covering electronics and media culture for so long, he remembers being disconnected from the internet whenever somebody would pick up the phone.

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Will Fulton

Will Fulton

Will Fulton is a writer and editor who's covered technology, games, and theater for publications like Popular Science, Uber, Polygon, Lifewire, Digital Trends, and more. He's now mostly focused on helping his houseplants thrive and raising his chihuahua mix Charlie to be an upstanding citizen.

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Mariana Camacho

Mariana Camacho

Mariana Camacho is a content strategist and communications specialist focused on brand storytelling, marketing, and creative writing. She works with international brands and founders across lifestyle, hospitality, technology, and social impact, helping them shape narratives that connect and genuinely impact the people they’re meant to serve.

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Ella Delancey Jones

Ella Delancey Jones

Ella Delancey Jones is an award-nominated journalist and copywriter who began her career in tech and consumer PR in London before launching her own content business in 2018. Her writing has appeared in publications including Cosmopolitan, POPSUGAR, Insider, The Independent, and Grazia, and she has been featured on Sky News and BBC. Ella is known for producing clear, thoughtful, and reliable content across journalism and brand storytelling.

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Collin Czarnecki

Collin Czarnecki

Collin Czarnecki is a researcher specializing in consumer behavior, public records analysis, and survey-based studies. He spent nearly a decade as a journalist and editor, publishing more than 2,500 articles for newspapers and digital news outlets across the Gannett network and Patch.com.

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