"Porting" simply means transferring your existing landline or cell phone number from one telephone service provider to another.
You own it! We simply take care of it for you. We "port in" your number from your current provider and maintain it. Under the FCC’s “local number portability” (LNP) rules, you are legally able to keep your number when you move or change phone companies.
The setup fee covers the cost of negotiating the transfer of your number from your existing phone carrier.
We can port most wireless and landline phone numbers in the United States and Canada. Sorry, we don't support any other countries (yet!). Verify if we can port in your number here
Yes. You can port your pre-paid cell phone number. All you need is your wireless account number and PIN. If you don't have this information, ask your current cell carrier.
Porting will take as little as 3 days, and as long as 30 days. Most wireless numbers will port in 3 business days; landlines will typically port in 7 business days from major carriers, and 10-20 business days from smaller carriers. Don't worry, we'll keep you updated throughout the porting process, and we'll let you know once we have agreed on a firm porting date with your current carrier.
The information needed to port your number will be collected during sign up. That information includes: the number you are porting, your account number and PIN#/Passcode (when porting a wireless number), and your physical address (no PO Boxes). Please make sure the information you submit during sign up matches the information your current provider has on file. Any discrepancies can delay the number porting process.
Your service must remain active with your current provider throughout the number porting process. You will be notified by NumberBarn once your number has successfully transferred and you will be able to cancel your service with your current provider at that time. NumberBarn does not cancel your service on your behalf.
No. NumberBarn does not cancel your previous service. You will need to cancel your previous service after your number has transferred. Transferring your phone number may cause your carrier to automatically cancel. Check with your current carrier.
Your existing service will work as is during the porting process as long as you do not make any account changes. Once your number has transferred to NumberBarn, your old service will no longer function.
For wireless numbers, we will require your wireless account number and PIN. Note that the account number is often different from your wireless phone number. Once we verify your order, we'll send you an SMS or call you to verify that the porting request is authorized. Once that's done, we'll work with your existing carrier to port your number as quickly as possible.
For landline numbers, we will call you to verify that the porting request is authorized. Once we verify your order, we'll work with your existing carrier to port your number as quickly as possible. Some carriers will request a copy of your recent phone bill, or other verification information, and if this happens, we'll work with you to provide that information to the carrier and complete the porting process.
If you are unable to receive a call to the number you are transferring, you can complete, sign and return our Letter of Authorization (LOA) form. The form is available in your account after sign up. This replaces the authorization call.
You can start the transfer of as many numbers as you wish from within your account. If you plan on transferring 10 or more numbers to NumberBarn from the same carrier, let us know here as we do offer bulk number porting discounts.
Yes! You can port your number out to the carrier of your choice at any time. There are no restrictions or fees to do so.
NumberBarn does not charge a port out fee. Your new provider will probably charge a porting fee. You will still be responsible for paying for your monthly service until the number port completes.
The majority of carriers will accept phone number transfers from NumberBarn. Some mobile carriers have policies that only allow them to port in "wireless" phone numbers. NumberBarn's numbers are classified as "wireline" and that classification can not be modified by NumberBarn. Check with your new carrier first.
Cellular phones and VoIP can be used with any number. However, landlines must be associated with an area code for the region it is in. So while you can use a California 951 area code for a cellphone or VOIP carrier in New York (as an example), you would need a local New York area code such as 646 for a landline.
Please note: Not every phone number in your area code will work at every address in your area code. This is true of all numbers in the country. If you move outside of your “rate center”, even your current landline number would not work at your new address. It has to do with the legacy telecom switch network. VOIP and wireless carriers are not bound by these restrictions. They use the internet and cell towers, respectively, independent of the telecom switch network.
Please contact your landline carrier and ask them if the number you are interested in will work at the physical address you want your phone number to work at before ordering or buying your new phone number to confirm.
A rate center is a geographically specific area used to determine the boundaries for local calling, billing and assigning phone numbers. Typically a call within a rate center is local, while a call from one rate center to another is a long-distance call. Rate center boundaries do not necessarily align with county or municipal boundaries.
No. Toll free numbers can not be ported to a wireless carrier. Toll free numbers can only be ported to a landline or VoIP carrier.
When you purchase a number, your NumberBarn account will have the information you will need to port the phone number to your new carrier. You will need to provide this account information to the new carrier to port to their service.
Port out timing depends on the carrier or service provider. They all tend to work at different speeds. Usually it takes about 3 - 7 business days for the process to complete.
NumberBarn will send you an email notification letting you know we received a port out request and another when the number ports away.
No. The number will need to be activated to port out to a new carrier. Selecting our Port Away plan allows the number to be activated on our system for porting. It is the least expensive and allows you 30 days to port away without paying any additional fees. Once the number has ported away, your NumberBarn service is automatically cancelled and you will not incur any further charges.
We have 52,372,030 phone numbers available to search and purchase. That's the world's largest database of new local and toll free numbers available!
NumberBarn offers many local area codes throughout the US. Looking is free and easy.
There are no extra fees for toll-free numbers. Plan prices listed are the same for all numbers. View pricing
We offer 833, 844, 855, 866, 877, 888 and 800 toll-free phone numbers. It's free to search.
The setup fee covers the cost of purchasing, registering and activating the number with your contact information.
You can purchase as many phone numbers as you want during sign up. Additional numbers can be added to your account within your control panel after sign up. Each number requires it's own plan.
Due to the nature of NumberBarn's services, returns or refunds are not always possible. NumberBarn is a marketplace/search engine that aggregates phone numbers from various vendors and suppliers. Your selected phone number is secured on your behalf directly from our vendors who retain their own return policies.
Yes! If you would like to purchase 50 or more numbers, please contact us about our discount pricing for bulk purchasing.
Moving your number to NumberBarn will discontinue service with your current provider.
You can port and/or purchase as many phone numbers as you want and manage them all within a single NumberBarn account. Each number requires it's own plan.
If you no longer wish to use NumberBarn, you can cancel at any time. There are no cancellation fees.
There are no fees to change your plan. You are able to update your plan at any time.
Call forwarding plans are subject to the Federal Universal Service Fund (FUSF) fee imposed by the FCC, and the Federal Cost Recovery Charge, which covers the cost associated with federal and state regulatory compliance.
NumberBarn accepts all major credit cards for payment. We do not accept any other forms of payment at this time.
Your credit card is kept on file and used to auto pay your monthly bill.
No. We make it ring, you just answer it.
Any minutes used over your plan's monthly allotted minutes will be billed at our pay as you go rate of $0.03/minute. Our 300 minute Forward plan allows up to a maximum of 1000 minutes/month of usage.
Within the account control panel, use our dialer to place outbound calls using your NumberBarn number as your outgoing caller ID. This requires an existing phone with active service, such as your mobile phone. You can also use our mobile apps for iPhone and Android.
NumberBarn uses a "call back" service to connect your call.
*You will need an active phone number (such as your mobile phone) to place outgoing calls.
The NumberBarn mobile app makes it easier to place outbound calls, but is not required to use outbound calling. You can use the dialer by logging in to your account in any browser!
Yes! You can review your incoming/outgoing phone calls and SMS (text) messages to your NumberBarn phone number. Logs can be sorted by billing period and phone number and are downloadable as a .csv file that can be imported into your favorite spreadsheet application.
No. NumberBarn phone numbers do not accept collect calls. Callers will be played a message (dependent on their carrier) letting them know.
Parking your number means storing it with an active service so you can maintain ownership of the number. You can activate it when you need it and not have to give out a new phone number.
Any callers who dial your parked number will hear a short, pre-recorded message telling them the number is parked with NumberBarn. To hear this message, call 844-586-5686.
Yes! You can upload a custom .mp3 or .wav file, or record a message over the phone to use as your outgoing message. Park message is limited to 30 seconds.
There are no fees to change your plan. You are able to update your plan at any time.
No. Callers who dial your NumberBarn number are transparently forwarded to your number of choice.
With call forwarding, there is no handoff of the call once we connect it to your forwarding number. We maintain control of the call for its duration so any minutes used are subtracted from your plan's minutes. Minutes are also used for outgoing calls using our dialer feature.
Caller ID select lets you choose to show the incoming caller's Caller ID or show your NumberBarn phone number as incoming Caller ID.
You can update your forwarding number as often as you like within your account control panel 24 hours a day, 7 days a week. Changes are free and instantly activated.
NumberBarn is starting a service for forwarding to international phone numbers. Please contact us and let us know if you would like to set up international forwarding.
Yes. Calls to your NumberBarn phone number from an international number will be forwarded to your call forwarding number. You will need to verify with your service provider to make sure they will accept an international call.
Yes. Call forwarding comes with optional voicemail that can be turned on and sends voicemail messages directly to your email as a .wav audio file.
Text messages sent to your number can be forwarded to your email address. This is an included but optional feature. Picture messages and short code messages are supported, but not in all areas. Text message fowarding is not supported for toll free numbers.
Our auto attendant menu allows you to set up to 10 forwarding numbers that correspond to the keys on the keypad. "Press 1 for sales, 2 for support and press 3 for all other inquiries."
You will need to upload your own pre-recorded outgoing message audio file (.wav or .mp3) to be used with your menu. It will be played when a caller dials your number.
Our menu feature is included with our call forwarding plans.
NumberBarn does not an have extension feature or system.
Your outgoing message can be up to 2 minutes in length.
Yes, you can upload a custom .mp3 or .wav file, or record a message over the phone to use as your outgoing message.
With NumberBarn, there is no voicemail inbox, login or password. Your messages are delivered diretly to your email as a .wav audio file you can listen to in your email, download, save and forward. You can also view and listen to messages in your account call logs.
Voice messages are sent to you via email. You can enter up to 2 email addresses to receive the audio message file.
Messages are recorded and sent to you via email as a .wav file so you can listen, forward and save them. You can also view and listen to messages in your account call logs.
SMS stands for Short Message Service and is also commonly referred to as a "text message".
No. Text messages do not count against your monthly NumberBarn minutes.
Messages are delivered to your NumberBarn account inbox. From there, you can view and reply.
NumberBarn's SMS service will receive the message and show it in your account inbox. We do not forward messages to another phone number. We can forward incoming messages to your email.
No. There are no additional charges or fees to use our text messaging service.
The NumberBarn mobile app makes it easier to send text messages, but is not required to use our SMS service. You can send and receive text messages in your account via a web browser as well.
All plans include text messaging.
No. Toll free numbers are not supported for text messaging at this time.
MMS stands for multimedia messaging service. It allows cellphone and smartphone users to send each other multimedia messages. The service is based on SMS.
Currently our text messaging service does not fully support MMS. However, it is being developed for a future release.