NumberBarn is a telecom service and marketplace of millions of available local, toll free, and vanity phone numbers listed by vendors, sellers, etc. It is not a traditional carrier but a phone service provider where you can buy, "park" (store), port, and forward phone numbers.

Porting means transferring your phone number between providers. Parking means saving or storing a phone number to keep it active for later use. Forwarding means sending incoming calls from one phone number to another number.

You own your number! You are legally allowed to keep your number when switching carriers or providers, but it must remain supported by a provider (such as NumberBarn or any other provider) to maintain active service and to keep it yours.

That depends on how you want to use NumberBarn's services. Porting in to NumberBarn would end your current service. However, you can keep your existing service by purchasing a new NumberBarn number and using call forwarding to route calls to your existing phone number.

NumberBarn has no contracts or commitments. If you no longer wish to use NumberBarn, you can cancel or port away at any time with no cancellation fees.

All plans have additional Federal Universal Service Fund (FUSF) fees and Federal Cost Recovery charges plus applicable state taxes.

NumberBarn accepts all major credit cards for payment. In some cases of high-value premium phone number purchases, we may require payment via wire transfer. Your monthly bill will autopay with the credit card you keep on file, until you cancel or port away.

You will need internet to manage your account from a browser or NumberBarn's mobile app. Inbound call forwarding works without it because calls forward to whatever active phone number you've designated. Texting and outbound calls require internet or cellular data.

Overage minutes bill at $0.03/minute; consider the Unlimited plan if likely to exceed 1,000 minutes a month. Minutes calculate for the duration of inbound and outbound calls (from the time the call connects until it disconnects), including voicemail greetings and voicemail messages.

To keep our product and plan prices low, we provide technical support exclusively through email and chat. For any support inquiries, please reach out directly by submitting a support request.

Yes, all plans (including Park), provide call logs which you can view and download anytime from within your account or the mobile app.

NumberBarn offers multiple built-in features to keep your account secure. Boost your security by enabling features like 2SA and enabling Transfer Lock within your account.

Yes, you can list your numbers for sale at NumberBarn via our Broker Program. Becoming a Broker is easy and is a great way to earn cash for your old digits.

Yes, developers and resellers can take advantage of our B2B Partnership API opportunities and multiple integration types to search, display, and resell local and vanity numbers on their websites, within their checkout, UI and more.

Buying a new phone number is easy - just search for your ideal number at NumberBarn's marketplace of millions of local, custom vanity, and toll free numbers (available across the U.S., U.S. Territories, Canada and the UK). Stay with NumberBarn or port away at anytime.

Yes! Once a number is active in your account, it is yours to “keep” (meaning yours to park and save / store with NumberBarn, use with NumberBarn’s plans, or port away to whatever provider you prefer).

No, toll free numbers don't have any extra fees. Plan prices listed are the same for all numbers.

NumberBarn is a phone number marketplace where most prices are set by vendors or resellers. Premium vanity numbers with patterns, spellings, or top area codes are highly in-demand and priced accordingly. Marketplace inventory and pricing may fluctuate as phone numbers are sold, vendors adjust pricing, listings expire, etc.

Toll free numbers that are listed as “license” are not for sale and are unavailable for purchase. But you can license them on a monthly basis for as long or as little as you need.

When purchasing a number, the “one-time setup fee” at checkout includes the listed price of the phone number and activation with NumberBarn.

Purchase as many numbers as you want at checkout or within your account. Each number requires its own plan. Port away at any time. Contact us to purchase sequential phone numbers, blocks of numbers, or 10 or more numbers. We can determine eligibility for discount pricing for bulk numbers.

Returns or refunds are not always possible and subject to the vendor's policy, but in most cases you can request a refund with a 25% restocking fee within 7 days of phone number purchase.

Fulfillment timeframes vary - numbers marked “GET IT NOW” usually activate on the same day, while numbers marked “7-10 days” take longer. Once activated, use immediately with NumberBarn's plans, or initiate porting away which may take an additional 3-10 days. Check your email often as additional verification may be required to complete your order. Select our Port Away plan at purchase to port away for free within 30 days of purchase. (We suggest pausing on printing new marketing materials until your porting is complete.)

Licensing is like renting or leasing a number - you pay monthly to use the number without owning it, and it returns to the owner when you cancel. Licensed numbers have their own fee structure, plus any associated fees for the plan you choose.

No, licensed numbers are month-to-month with no contract and you can cancel anytime.

No. Once a license for a phone number is entered into, the licensor (owner) cannot break the license with the licensee.

No. Since the licensee (user) of the phone number doesn't have authorization or ownership of the number, licensed numbers cannot be ported away.

Use your licensed number with any of NumberBarn’s plans and services. Licensed numbers are perfect for short-term campaigns, temporary projects, A/B testing, forwarding a toll free number to your main business number, or accessing a premium number at a more affordable price.

All licensed numbers have both a separate monthly license fee and a monthly plan fee. Some may also have a one-time activation fee as well as an annual percentage license increase, depending on the owner’s terms of service. Look for details on licensed number listings.

Parking stores your number with an active service so you can maintain ownership without actively using it. You can save an old number like a landline or cell number and won’t have to give a new number to old contacts. Port away to another provider at any time.

By default, callers who dial your parked number will hear a short, pre-recorded message telling them the number is parked with NumberBarn. You can customize a greeting to callers, add texting & voicemail, access call logs and more.

Yes, you can add text messaging for $1/month and full voicemail with transcriptions for $2/month to any parked number.

No, callers will only see the number they dialed. Callers who dial your NumberBarn number are transparently forwarded to your number of choice.

Minutes are used from the time a call connects until it disconnects, which includes the full duration of forwarded calls, outbound dialer calls, voicemail greetings & voicemails left by callers. All calls are rounded up to the nearest minute.

In your settings, you can choose to display either the original caller's number, or your NumberBarn number on forwarded calls.

You can update your forwarding number as often as you like within your account control panel 24/7. Changes are free and instantly activated.

Yes, we offer international forwarding to dozens of countries, with many countries already included in your monthly plan. Check our international rates page for pricing.

The Unlimited plan supports forwarding menus for up to 10 numbers, but Business Line adds more routing flexibility - like after-hours scheduling and user groups. However, with Business Line each additional forwarding destination requires its own user account. Both plans offer unlimited call forwarding minutes.

Yes. Call forwarding comes with optional included voicemail you can enable. You can also send voicemail messages directly to your email as a downloadable audio file and as voicemail transcriptions.

To receive, view, and send texts to and from your number, activate text messaging for $1/month. Send outbound messages via the mobile app, view texts in your account via a browser or the mobile app at any time. Texting isn't currently supported for toll free numbers.

"Porting" simply means transferring any type of phone number from one telephone service provider to another.

To port into NumberBarn, you'll need your phone number, account number, phone number PIN or wireless transfer PIN & physical address. To avoid delays, ensure the submitted info matches what your current carrier has on file. We’ll work with your current carrier to complete the port as quickly as possible. (Keep an eye on your notifications, sometimes additional documentation is required.)

You own your number! You are legally allowed to keep your number when switching carriers or providers, but it must remain supported by a provider (such as NumberBarn or any other provider) to maintain active service and to keep it yours.

There is a one-time $5 port-in fee per number ported into NumberBarn, in addition to any applicable monthly plan fee.

Most wireless, pre-paid cell numbers, and landline phone numbers in the U.S. and Canada can port into NumberBarn. Verify yours for free.

Porting into NumberBarn takes an average of 3-7 days. Most wireless numbers typically port in 3 business days (or less); landlines generally port in 7 business days from major carriers, and 10-20 business days from smaller carriers. We’ll keep you updated throughout the porting process!

Wait until NumberBarn confirms your port is complete before canceling with your current provider. Your service must remain active with your current provider throughout the number porting process.

Yes, your current service works normally throughout the porting process as long as you don't cancel your existing service or make any account changes during porting.

You can port in as many numbers as you want. Contact us about bulk number porting discounts for porting 10 or more numbers to NumberBarn from the same carrier.

Yes, NumberBarn offers voicemail transcription on all plans so you can quickly read your voicemail messages and listen to them later if you prefer. Access voicemail transcriptions within your account or send voicemail transcriptions directly to your email inbox.

You can access voicemails in your account or forward the downloadable audio files and transcriptions directly to your email.

Yes, you can easily disable voicemail transcription anytime in your voicemail settings.

Voicemail messages are stored for 90 days. Download and save a message before it expires to keep it longer. Saving the notification email does not preserve the recording after it's removed from NumberBarn's servers.

Yes, on plans with a monthly minute allotment, your voicemail greeting and the caller's message both count toward minutes usage.

No, text messages are separate and do not count against your monthly minutes.

Once you've activated text messaging, you can view text messages in the NumberBarn mobile app or your account inbox. Enable email notifications to receive texts in your inbox. We do not forward messages to another phone number.

Yes. Since text messaging with NumberBarn is for personal use only, NumberBarn's free mobile app is required to send outbound text messages (to comply with industry text message regulations). You can view text messages in your account via a web browser as well.

All plans support text messaging for $1/month per number. You can use text messaging with Business Line for personal business messaging only, via the mobile app. For 10DLC approved business text messaging, upgrade to String within your account.

Yes, you can receive messages from some short code numbers but some financial institutions and other companies will not text to wireline numbers for multi-factor authentication (NumberBarn numbers are classified as wireline). Consider using an alternative means of authentication in certain cases.

You can get industry-compliant business text messaging with features like mass messaging, autoreplies, contact segmenting and more through our sister company, String. Upgrade to String and register for messaging from within your NumberBarn account at anytime.

Route (forward) calls to up to ten numbers with our auto attendant menu included in standard Call Forwarding and Unlimited Plans. Business Line adds advanced options but requires additional users per extra forward.

Callers hear your custom recorded message or uploaded audio file when they dial your number. You can create a custom recorded menu with instructions like "Press 1 for..." for up to 10 phone numbers.

An auto attendant menu with forwards for up to 10 numbers is included free with all call forwarding plans. Advanced menus with features like multiple users, send to groups & scheduled routing require Business Line.

While we don’t currently support extension dial, some small businesses use our included auto attendant menu feature to create a menu to forward calls to up to 10 employees, departments, etc.

Yes! You can port your number out to the carrier of your choice at any time. NumberBarn has no contracts or commitment, and no restrictions or fees to port away. Make sure to verify portability with your carrier first.

NumberBarn does not charge a port out fee, though your new provider may charge their own fees. You will still need to pay for your NumberBarn monthly service until the number port completes.

Most carriers accept ports from NumberBarn, though some mobile-only wireless carriers may not since our numbers are wireline. Make sure to verify with your carrier before purchasing a number.

Cell phones and VoIP lines are compatible with any number, however physical landlines must match the area code rate center.

No. Toll free numbers can only port to landline or VoIP carriers, not wireless. Good news - you can use call forwarding to send calls from a toll free number to any other number, including numbers like your personal cell number.

You can find all necessary port-away information such as a PIN, account number, etc. within your NumberBarn account. You'll need to provide this information to your new carrier to initiate the port.

Porting out typically takes 3–10 business days, depending on the receiving carrier or provider.

NumberBarn phone numbers are classified as wireline. We work behind the scenes directly with providers and carriers to convert the number to a wireless number when necessary. Porting to landlines generally takes more time than wireless to wireless porting.

NumberBarn sends email confirmations when a port-out request is received and when the port completes. We will remove the number automatically from your account when the number has ported away.

Select the free Port Away plan to activate your number for porting; if you don't port within 30 days, your number will auto-convert to our $2.99/month Park plan. Once the number has ported away, we automatically cancel your service with NumberBarn and you won't incur any further charges.