General Archives - Page 7 of 7

General

Our New Messaging User Interface

Introducing a new view for messages! Good news! We’ve spruced up our messaging inbox interface. No more bulky layouts to “hog” your time! New Messaging Features We won’t “boar” you with too many details, but the new inbox interface kicks-off a more efficient user experience with a comprehensive view and intuitive design. The new messaging […]

Customer Service

Super Charge Text Messaging and Never Miss Another Bite

One of my true passions in life is fly fishing. Shortly after renting A River Runs Through It and becoming completely enamored with the beauty of Brad Pitt’s shadow casting, I picked up an old fly rod at a garage sale and was forever hooked. Fast forward a few decades and I recently had the […]

Customer Service

5 Ways to Listen to Customers (No Survey Required)

Take a moment to consider all of the businesses that have recently asked you to complete a survey. I was taken aback when my kids’ swim school surveyed me after just one lesson. Truly, it’s a go-to customer feedback method for so many companies. But they shouldn’t be the only way we listen to customers. […]

Customer Service

Why You Still Provide Great Customer Service to Leaving Customers

At the end of every NumberBarn customer interaction, we send our customers a survey asking them to tell us whether or not they were satisfied with the service. This may come as a surprise to you that we read every comment, good or bad, and we respond to every dissatisfied customer. Why do we do […]

Ask the Pig

The Ultimate Guide to Call Forwarding

Chances are if you’re reading this, you have a few questions about call forwarding. What is it? Why is it important? How do I use it? Maybe you purchased a phone number, or you’re planning to, and you’re not quite sure what to do with that number yet. Perhaps you started your very own business […]

General

Finding the Perfect Phone Number Just Got Easier

At NumberBarn, we realize that you’ve come to our website looking for a telephone number that will: Make you proud to share it with your friends, family, and colleagues Have your small business be top of mind for potential customers who want to reach you Help your brand stand out during your next marketing campaign […]

General

‘Tis the Season to Choose a Better Mobile Phone Number

Because you have a say in what phone number you’ll be using for the rest of your life. I can still remember that trip to the Verizon store to get my very first cellular phone. After selecting the least expensive phone possible, a flip phone, I was handed a box and on it was a […]

General

Ensuring your privacy with calls & texts

NumberBarn takes a number of precautions to ensure the security of your data. For example, accounts are password protected and email notifications for SMS and voicemail notifications are subject to TLS encryption. TLS stands for Transport Layer Security. It is used to secure traveling data from your web browser and website via HTTPS. It is […]

General

Treat (Not Trick) Your Customers in 5 Easy Steps

My first job out of college was working customer service for a software company. My days were filled almost exclusively with phone and email conversations with customers. So it came as a bit of a shock when a customer knocked on the door of our office, cash in hand, ready to pay their bill. Not […]

General

3 common questions about NumberBarn fees

“Do you want to add avocado on your sandwich for an extra $1?” The employee at your local sandwich shop asks this question and you ponder for a moment. “Of course I’ll pay extra for the avocado!” While it’s easy to know that you’re paying extra for something delicious to eat, sometimes with a number […]

General

Find Your Perfect Phone Number Today