Find My Wireless Account Number and PIN for Porting

Porting your wireless phone number to another carrier will require you to provide a current account number and PIN. These two seemingly simple items delay more ports than any other error or issue we see. Most carriers do a good job of providing you with an easy way to get your account information (on your bill, online), but there are a select bunch that make it a little more difficult than others. We’ve compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult.

Carrier Account Number PIN/Passcode
AT&T GoPhone Contact customer service
Boost Mobile Contact customer service
Cricket Wireless On their website after logging in
MetroPCS 9 digits. It can be found on your online profile. Called the “Security Number”, and is usually the primary account-holder’s 8-digit birthdate
Straight Talk Phone purchased from ST: Serial number of phone
BYOD: Last 15 digits of SIM number
On the website under “Manage My Profile”
May also be the last 4 digits of SIM number
T-Mobile Prepaid 11-digit phone number being transferred (1-xxx-xxx-xxxx)
TracFone Phone purchased from TracFone: Serial number of phone
BYOD: Last 15 digits of SIM number
On the website under “Manage My Profile”
May also be the last 4 digits of SIM number
Virgin Mobile Contact customer service

There are some great resources online with details for most carriers (wireless or landline). A fairly complete resource we direct customers to can be found on Prepaid Phone News.

We’re NumberBarn, we take phone numbers very seriously. But, we also like to have a little fun. To learn more about us, visit NumberBarn.com and follow us on FacebookInstagram and Twitter.