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Are Bad Reviews Really Bad? Practical Advice on Managing and Responding to Customer Reviews

When you make an online purchase or look for a a vendor, product or service, you likely first go somewhere to read online reviews. Any time I’m shopping on Amazon for a new product I often sample both the 5-star and 1-star reviews. I guess I’m a sucker for the extremely positive and extremely negative, […]

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Jeremy Watkin
Jeremy Watkin  ·  August 19, 2026  ·  10 min read
All Ask the Pig By The Numbers Community Corral Customer Service Featured Customers General
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Featured Customers

‘Entrepreneurial Thoughts’ with Greg Biersack and Reach Dental Equipment Service

“Are you freaked out about your technology needs and the cost? You don’t have to be,” writes Greg Biersack in one of his motivating monthly LinkedIn posts called “Entrepreneurial Thoughts.” Greg writes a series of posts discussing relevant topics from his own entrepreneurial journey. While he occasionally mentions his company, Reach Dental Equipment Service, his […]

Melana Preston
Melana Preston
Sep 20, 2022
⏱ 7 min read
Ask the Pig

Can I Get a Second Phone Number on My Cell Phone?

TL;DR: Yes. But don’t stop there. How are you going to know how to get that second phone number? That’s why you came here, isn’t it? In this post, we’re going to cover whether you can get a second phone number, why you may need one and how you can use an alternate phone number.  […]

Joel Arnold
Joel Arnold
Sep 12, 2022
⏱ 9 min read
General

Great News! We’ve Overhauled The NumberBarn App!

Drumroll, please! Don’t miss our completely new and upgraded mobile app, available now on Apple and Google Play. The new NumberBarn app gives you a more powerful, streamlined and intuitive call and text experience directly within your mobile device. NumberBarn App Features With the new NumberBarn app, discover: Stay Connected With All Your Contacts Let […]

Melana Preston
Melana Preston
Aug 23, 2022
⏱ 3 min read
Featured Customers

Saalt. Period Products To Change The World

Saalt. One niche company fostering global change with just a few products. When we discovered that Saalt had purchased and ported a custom vanity number through NumberBarn, we were eager to highlight their extraordinary work.  Saalt’s signature line of reusable menstruation cups, discs, and period underwear are adding to a growing movement that’s reshaping the […]

Melana Preston
Melana Preston
Aug 15, 2022
⏱ 6 min read
Featured Customers

Pickle & Polly: The Very Best Fur Your Pet!

Pickle & Polly is breaking the internet! These instagramable, tent and teepee-inspired pet beds and pet products are all the rage. Pets (and their owners) are wild about them! Tim, founder of Pickle & Polly, shares more about their products and purpose.  No longer do we live in a culture of “outside dogs and cats” […]

Melana Preston
Melana Preston
Jul 11, 2022
⏱ 6 min read
Ask the Pig

Number Porting: The Good and the Not-So-Good

The Benefits You Get When You Port Your Phone Number Number Porting is one of those obscure things you don’t know exists until you absolutely need it. You might even be asking yourself, “Yeah, wait a second, what does ‘porting your phone number’ even mean? Am I shipping it out to sea?” If that’s the […]

Joel Arnold
Joel Arnold
Jun 28, 2022
⏱ 10 min read
Featured Customers

Wave Hello to Oahu’s Newest Surf Park

Offering a world-class watersports and recreation experience, along with the world’s widest deep-water standing wave, Wai Kai will have it all. Hawaiian for “where freshwater meets ocean water,” Wai Kai will synthesize a day-use resort experience with a watersports heaven. As a travel destination and a community recreation space tailored for the local residents of […]

Melana Preston
Melana Preston
May 26, 2022
⏱ 6 min read
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Our Writers

Authors at NumberBarn

Real people who know phone numbers, telecom trends, business tips and more, inside and out.

Melana Preston

Melana Preston

Melana Preston is a Sr. Copywriter for NumberBarn and ClearHello. With her extensive background in marketing and humanitarian work, she loves working for “a company that truly values people and meaningful connections.” When she’s not pun-tificating clever copy or dad jokes, you can find her lost behind her camera lens capturing a mountain or sunset.

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Jeremy Watkin

Jeremy Watkin

Jeremy Watkin is Director of Customer Support and Experience at NumberBarn. Not only does he love serving customers, but he's a prolific writer and speaker on the topic and has been recognized numerous times for his thought leadership. Be sure to connect with him on Twitter. His handle is @jtwatkin.

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Jenny Dempsey

Jenny Dempsey

Jenny Dempsey was Social Media & Customer Experience Manager from 2017-2020, bringing her extensive telecom industry knowledge to help build NumberBarn’s content-base while cultivating a positive & happy customer experience.

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Joel Arnold

Joel Arnold

Joel Arnold is a Digital Marketer with diverse experience and industry expertise in telecommunications, real estate, travel, health & wellness, and content creation. When he’s not at home watching Survivor, you can catch him and his wife reading at a coffee shop or taking their family to the park.

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Alan Lopez

Alan Lopez

Alan is a lifestyle blogger, marketing manager, and art director who has been covering electronics and media culture for so long, he remembers being disconnected from the internet whenever somebody would pick up the phone.

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Will Fulton

Will Fulton

Will Fulton is a writer and editor who's covered technology, games, and theater for publications like Popular Science, Uber, Polygon, Lifewire, Digital Trends, and more. He's now mostly focused on helping his houseplants thrive and raising his chihuahua mix Charlie to be an upstanding citizen.

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Mariana Camacho

Mariana Camacho

Mariana Camacho is a content strategist and communications specialist focused on brand storytelling, marketing, and creative writing. She works with international brands and founders across lifestyle, hospitality, technology, and social impact, helping them shape narratives that connect and genuinely impact the people they’re meant to serve.

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Ella Delancey Jones

Ella Delancey Jones

Ella Delancey Jones is an award-nominated journalist and copywriter who began her career in tech and consumer PR in London before launching her own content business in 2018. Her writing has appeared in publications including Cosmopolitan, POPSUGAR, Insider, The Independent, and Grazia, and she has been featured on Sky News and BBC. Ella is known for producing clear, thoughtful, and reliable content across journalism and brand storytelling.

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Collin Czarnecki

Collin Czarnecki

Collin Czarnecki is a researcher specializing in consumer behavior, public records analysis, and survey-based studies. He spent nearly a decade as a journalist and editor, publishing more than 2,500 articles for newspapers and digital news outlets across the Gannett network and Patch.com.

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