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Transfer a Number: How the Port Away Plan Works

Just passing through? We’ll help you make sure you’re on the right track with NumberBarn’s port away plan. Perhaps you’ve just found the perfect, catchy new vanity number for your brand or business, or you’re exploring how to get a second number or alternate number. Maybe you’ve stored your number with the Barn for a […]

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Melana Preston
Melana Preston  ·  July 10, 2026  ·  4 min read
Transfer a Number: How the Port Away Plan Works
All Ask the Pig By The Numbers Community Corral Customer Service Featured Customers General
5 Ways to Listen to Customers (No Survey Required)
Customer Service

5 Ways to Listen to Customers (No Survey Required)

Take a moment to consider all of the businesses that have recently asked you to complete a survey. I was taken aback when my kids’ swim school surveyed me after just one lesson. Truly, it’s a go-to customer feedback method for so many companies. But they shouldn’t be the only way we listen to customers. […]

3 Practical Ways to Connect With Your Customers
Customer Service

3 Practical Ways to Connect With Your Customers

I was first introduced to the concept of making meaningful connections with customers several years ago while attending a webinar hosted by the customer support leaders at Zappos. Zappos, of course, is the company that the late Tony Hsieh made famous for being a service company that just so happens to sell shoes. The idea […]

Why You Still Provide Great Customer Service to Leaving Customers
Customer Service

Why You Still Provide Great Customer Service to Leaving Customers

At the end of every NumberBarn customer interaction, we send our customers a survey asking them to tell us whether or not they were satisfied with the service. This may come as a surprise to you that we read every comment, good or bad, and we respond to every dissatisfied customer. Why do we do […]

The Ultimate Guide to Call Forwarding
Ask the Pig

The Ultimate Guide to Call Forwarding

Chances are if you’re reading this, you have a few questions about call forwarding. What is it? Why is it important? How do I use it? Maybe you purchased a phone number, or you’re planning to, and you’re not quite sure what to do with that number yet. Perhaps you started your very own business […]

Finding the Perfect Phone Number Just Got Easier
General

Finding the Perfect Phone Number Just Got Easier

At NumberBarn, we realize that you’ve come to our website looking for a telephone number that will: Make you proud to share it with your friends, family, and colleagues Have your small business be top of mind for potential customers who want to reach you Help your brand stand out during your next marketing campaign […]

‘Tis the Season to Choose a Better Mobile Phone Number
General

‘Tis the Season to Choose a Better Mobile Phone Number

Because you have a say in what phone number you’ll be using for the rest of your life. I can still remember that trip to the Verizon store to get my very first cellular phone. After selecting the least expensive phone possible, a flip phone, I was handed a box and on it was a […]

Strategies to unite your company
Community Corral

Strategies to unite your company

It goes back as far as most of us can remember. After every huddle in whatever sports league you were in as a kid, the whole team put their hands in and shouted “GO TEAM!” or any variation of that. As for our company, we can’t think of a better way to end our company […]

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Our Writers

Authors at NumberBarn

Real people who know phone numbers, telecom trends, business tips and more, inside and out.

Melana Preston

Melana Preston

Melana Preston is a Sr. Copywriter for NumberBarn and ClearHello. With her background in marketing and humanitarian work, she loves working for “a company that truly values people and meaningful connections.” When she’s not pun-tificating clever copy or dad jokes, you can find her lost behind her camera lens capturing a mountain or sunset.

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Jeremy Watkin

Jeremy Watkin

Jeremy Watkin is Director of Customer Support and Experience at NumberBarn. Not only does he love serving customers, but he's a prolific writer and speaker on the topic and has been recognized numerous times for his thought leadership. Be sure to connect with him on Twitter. His handle is @jtwatkin.

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Jenny Dempsey

Jenny Dempsey

Jenny Dempsey is the Customer Experience Manager for NumberBarn

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Joel Arnold

Joel Arnold

Joel Arnold is the Content Coordinator at NumberBarn. If you see any NumberBarn content whether it be on our blog or social media, chances are he had a part in its existence. When he's not at home watching Survivor, you can catch him and his wife reading at a coffee shop or taking their dog to the dog park.

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Alan Lopez

Alan Lopez

Alan is a lifestyle blogger, marketing manager, and art director who has been covering electronics and media culture for so long, he remembers being disconnected from the internet whenever somebody would pick up the phone.

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Will Fulton

Will Fulton

Will Fulton is a writer and editor who's covered technology, games, and theater for publications like Popular Science, Uber, Polygon, Lifewire, Digital Trends, and more. He's now mostly focused on helping his houseplants thrive and raising his chihuahua mix Charlie to be an upstanding citizen.

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Mariana Camacho

Mariana Camacho

Mariana Camacho is a content strategist and communications specialist focused on brand storytelling, marketing, and creative writing. She works with international brands and founders across lifestyle, hospitality, technology, and social impact, helping them shape narratives that connect and genuinely impact the people they’re meant to serve.

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Ella Delancey Jones

Ella Delancey Jones

Ella Delancey Jones is an award-nominated journalist and copywriter who began her career in tech and consumer PR in London before launching her own content business in 2018. Her writing has appeared in publications including Cosmopolitan, POPSUGAR, Insider, The Independent, and Grazia, and she has been featured on Sky News and BBC. Ella is known for producing clear, thoughtful, and reliable content across journalism and brand storytelling.

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Collin Czarnecki

Collin Czarnecki

Collin Czarnecki is a researcher specializing in consumer behavior, public records analysis, and survey-based studies. He spent nearly a decade as a journalist and editor, publishing more than 2,500 articles for newspapers and digital news outlets across the Gannett network and Patch.com.

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