Business Line Features How-it-Works
pressing a key for a menu option

Auto Attendant Menu (IVR)

Let business callers press a key on their keypad to reach the department they need

Automatically route callers with a simple key press

Callers to your business phone number will hear your custom audio message directing them to press a key on their keypad. "Press 1 for Sales, press 2 for Support..."

You can configure keys 0-9 to send callers to a user, group of users, voicemail or audio message.

With the NumberBarn app placing an outbound call

Menus can send callers to:

A single user

Forward the call to an employee, team member or rep you have set up as an account user.

A group of users

Create a group of users to receive calls using our simultaneous ring feature.

An audio message

Play a pre-recorded audio message with any important info customers may need (hours, events, etc).

Direct to voicemail

Immediately send callers to your NumberBarn voicemail and get messages in your email or our app.

custom greetings for menus, directions and business hours.

Customize your menus with personalized audio greetings

Create custom messages that play for callers to your NumberBarn Business Line number. Custom greetings can be uploaded to your account, or recorded directly over the phone.

How auto attendant menus work

1

Create your greeting

Upload your custom menu greeting file or record your message over the phone.

2

Setup your keys

Configure keys 0-9 to send callers to a user, group, voicemail or audio message.

3

Callers hear menu

A key press on the keypad will instantly send callers to the location you have setup.



Advanced menu tip

Keypress options don't have to just forward calls. You can send callers to important pre-recorded messages or direct to a voicemail. By using a schedule, you can create an "after-hours" menu that gives callers a completely different set of menu options.

Take off with NumberBarn

Let your business number do the work for you

  • Callers can easily direct their own call
  • Repetitive questions (such as hours, location) can be answered with a menu option
  • Up to 10 menu key options available to configure
  • Easy to update and instantly saved
  • Create a work hours and an after hours menu to direct callers even when you aren't working

Additional Business Features

Get the NumberBarn Mobile App


Manage business calls, voicemail and text through a separate business phone number on your mobile phone.

  Get it on Google Play

For iOS and Android. NumberBarn account required.

Overhaul your communications

Get in the Barn and get a phone system upgrade for your small business

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